Terms & Conditions

Welcome to Trivolic, the brand name of Universal Ticketss. By accessing or using our website and travel assistance services, you agree to comply with and be bound by the following Terms & Conditions.

1. Service Nature
   Trivolic is a travel consultancy and booking assistance service provider. We assist customers with travel planning, flight booking assistance, hotel booking assistance, car rental assistance, and cruise travel planning through authorized third-party travel suppliers and partners.

We do not directly operate airlines, hotels, cruise lines, or transportation services.

2. Third-Party Suppliers
   All travel bookings, pricing, availability, schedules, and confirmations are subject to the terms and conditions of the respective third-party suppliers, including airlines, hotels, car rental companies, cruise operators, and travel partners.

3. Pricing & Availability
   Prices and availability displayed or shared may change without prior notice until the booking is confirmed by the respective supplier. Final pricing depends on supplier confirmation and market availability.

4. Payments
   Payments made through our website or payment links are collected for travel consultation, booking assistance, and related service support provided by Trivolic.

All payments are processed securely through authorized payment gateways.

5. Refunds & Cancellations
   Refunds and cancellations are subject to supplier policies and our Refund & Cancellation Policy. Service fees may become non-refundable once consultation, research, or booking assistance work has started.

6. Customer Responsibility
   Customers are responsible for providing accurate traveler details, including names, travel dates, passport information, and contact information. Trivolic will not be responsible for issues caused by incorrect information submitted by customers.

7. Travel Documents & Compliance
   Customers are solely responsible for ensuring they possess valid passports, visas, permits, vaccination certificates, and any other required travel documents before travel.

8. Limitation of Liability
   Trivolic shall not be held liable for:

• Flight delays or cancellations

• Hotel or supplier-related issues

• Visa rejection

• Travel disruptions

• Losses caused by third-party suppliers

• Natural disasters, strikes, or force majeure events

9. Payment Disputes
   Customers agree to contact our support team before initiating any payment dispute or chargeback request so concerns may be resolved professionally.

10. Privacy
    Customer information is handled according to our Privacy Policy. We do not sell or misuse customer personal information.

11. Policy Updates
    Trivolic reserves the right to modify or update these Terms & Conditions at any time without prior notice.

12. Contact Information
    For support or inquiries, customers may contact us through our official contact details provided on the website.

Terms & Conditions